Small Business Direct Install Program

*Field work temporarily delayed.*

Due to the uncertainty of the COVID-19 pandemic, Appalachian Power is temporarily delaying any on-site field work related to our C&I Energy Efficiency programs for the safety of our customers, communities and employees. Please note that we continue to accept and process Program applications during this period. 

Energy assessments are suspended until further notice. Customers who had previously scheduled an energy assessment will be contacted to reschedule. When they are able to be rescheduled, customers will be contacted. If you have questions, please call 888-261-4567.

We will continue to monitor the situation and communicate any changes to our programs as quickly as possible.

*Appointments suspended until further notice.*

If you have an energy assessment already scheduled or would like to be added to the waitlist for future appointments, please call 888-261-4567.

Thank you for your interest in saving energy and we will continue to update you as our operations change.


Appalachian Power’s Small Business Direct Install Program is ready to assist your small business with no-cost energy-saving upgrades, plus generous incentives and expert guidance so you can reduce costs even more. The first step is easy. Just schedule a free on-site energy assessment from our professional staff. It only takes 1-2 hours and can help your business cut energy costs each year. We’re happy to work around your busy schedule and look forward to finding the perfect mix of energy-efficient solutions for your needs.

Download our SBDI Fact Sheet here.


Complimentary upgrades may include:
  • LED screw-in bulbs
  • Low-flow showerheads
  • Low-flow faucet aerators
  • Low-flow pre-rinse sprayers

  • Additional measures available for incentives:

  • LED bulbs
  • LED fixtures
  • High bay T5 fluorescent lamps and fixtures
  • High-performance T8 lamps
  • Refrigerated case lighting
  • LED exit signs
  • Occupancy sensors
  • (The measures listed above are not brand specific.)

    Schedule today. Call 888-261-4567 or email to schedule your free assessment. 

    Facilities located in Appalachian Power’s Virginia service territory and served by Appalachian Power are eligible if they have a peak monthly demand of 200 kW or less. Customers that are served under the Public Authority or Commonwealth of Virginia tariffs are not eligible. Customers with a peak demand above 200kW are not eligible.

    Looking for a solution provider? Download our list of Small Business Direct Install Program Trade Allies.  Trade Allies who wish to become a member of the SBDI Trade Ally Network should contact us at or call 888-261-4567.